Shipping policy

SHIPPING POLICY

WHERE WE SHIP

TeeLucky currently ships to valid addresses within the United States. We do not currently offer international shipping.

PRODUCTION TIME

Every TeeLucky product is made to order. Orders may remain in an approval window for up to 24 hours before entering production. Most orders ship within 2–7 business days after they are submitted for production, but production time can vary because of product availability, order volume, holidays, and other factors.

DELIVERY TIME

Standard domestic delivery is typically 2–5 business days after the order ships. Delivery dates shown at checkout or in tracking are estimates, not guarantees. Carrier delays, severe weather, holidays, and address issues may extend delivery time.

SHIPPING CHARGES

Available shipping methods and charges are shown at checkout before payment. Rates may depend on the products, quantity, package weight, destination, and fulfillment provider.

TRACKING

When tracking becomes available, we will send it to the email address or phone number provided at checkout. Tracking may take time to update after a label is created.

ADDRESS ACCURACY

Please verify your shipping address before placing an order. Contact support@teelucky.com immediately if a correction is needed. We cannot guarantee address changes after production begins. Additional production or shipping charges may apply when an order must be replaced or reshipped because an incorrect or incomplete address was provided.

SEPARATE PACKAGES

Items in the same order may be produced or shipped separately. If so, you may receive more than one tracking number and packages may arrive on different days.

DELIVERY ISSUES

If an item arrives damaged or incorrect, or if a package appears lost, contact support@teelucky.com with your order number and relevant photos or tracking information. Claims for damaged, defective, or incorrect items should be submitted within 30 days of delivery.

Questions: support@teelucky.com